Escape Room Tempe: FAQ

Inferno escape games are great family fun, however, some of our games are not ideal for kids under the age of 11 for a few reasons.  The exception is Santa’s Workshop. For all other games, the puzzles are designed mostly for adults. While there are things for kids of all ages to do (search and find), we find that younger kids tend to get bored if they don’t understand the puzzles. We allow children 8-10 with this warning and we do not offer a child price.

Children younger than 5 are not allowed unless the child can safely be secured in a harness, a baby carrier, or a stroller. Our rooms are not child-proof, therefore we cannot safely offer our rooms for children of this age group.

Teens between the ages of 13 and 17 MUST have a paying adult present in the room and that adult will be financially responsible for any damage caused in the room.

Santa’s Workshop Only

Santa’s Workshop is designed for kids as young as 6. In fact we find that kids do better in this room than the adults. The price for this room is the same for all ages and as stated above there MUST be at least one paying adult present and responsible.

Fair enough, that’s a good spot to start. It’s kind of like a real-life video game, where you use teamwork to solve the clues and puzzles in the room before your 60 minutes if up! Each room has it’s own theme, which you become the star of as the story unfolds.

Spoiler alert: at Inferno Escape Room, you’re never actually escaping the room. Instead, you’re given a specific objective to complete.

We’re happy you asked. There’s some intricate escape room history involved… but the bottom line is that as escape rooms have evolved, so have the games. Plus, Tempe fire codes aren’t friendly to businesses trying to lock people in rooms with no escape.

Still not scary! You’re never locked in, and our rooms are spacious and roomy… just like your living room!

Our current rooms are best for 2-8 players. Because we have some of the most challenging puzzle-filled games in AZ, we recommend at least 3 players for the optimal experience! Have something else in mind? We’re happy to chat, just give us a call or text at (480) 567-0190. Keep in mind, we’re only on site for games so you’ll need to make a reservation.

We think we’re a great fit for families with teenagers and older. In fact, escape rooms are a great opportunity to spend quality time with your kids. Younger audiences would most appreciate Santa’s Workshop or Lit (disclaimer: Lit includes some references to alcohol. Substitution of theme to “Chocolate Wasted” on request ;)). Because of the difficulty of the puzzles in the rooms, we find that kids under 13 have a hard time fully participating in the games. Children 5 and up can participate in Santa’s Workshop.

Inferno Escape Room is private booking only, so you’ll never play with strangers. It’s the way we prefer to play escape rooms, so that’s the only way we’d offer the experience to our players. No extra charge. You lucky devils.

Parties are our favorite! Mom’s birthday? She’ll love spending time solving puzzles with the family! Anniversary? Come celebrate! Father’s day? Bachelor or bachelorette party? Our “LIT” room will help bet your party started. We can even help you out with engagements or baby announcements! Give us a call or text to talk special requests at (480) 567-0190.

Our booking is done online! You can click here to view our availability and to book. Nonrefundable advance payment is required to reserve the private room. By appointment only.

We have a tiered pricing model, so the more players you bring the bigger the discount you’ll get! Groups of 6 or more get almost 20% off our normal price. 

Had a blast on your first game? Ask your game master about a special discount for booking your next game or getting a gift card for future games before you leave!

Follow us on Facebook or Instagram for seasonal discounts!

Get ready for fun! We’ve got you in our system, and can’t wait to see you soon! No need to do or wear anything special (although thematic costuming is always appreciated).

Please show up at your appointment start time and your game master will get you acquainted with your  the rules and provide you with some helpful tips. Plan about an hour and a half total at Inferno Escape Room, because you’ll also want to debrief and take a couple of pics at the end. Don’t forget to tag us when you post to social!

You will need your full mental capacity to play the game. We don’t enjoy fixing broken props as this may ruin the game play for the next group. So, if you appear to be or smell intoxicated or under the influence of marijuana, you will be asked to bow out and will not receive a refund. Please party AFTER playing.

• Booking appointments can be rescheduled more than 24 hours in advance. You can email, text, or call to request the change.
• If notice is given less than 24 hours, it is management’s discretion if the booking can be rescheduled. If the booking is rescheduled, a $30 fee will apply and must be paid prior to rescheduling. In some instances, Inferno Escape room will make your time slot available for rebooking. If your slot is rebooked for at least the same value as your booking, a credit will be applied. If the slot is not rebooked, then no credit or refund will be issued.  If the slot is rebooked for less than your booking amount, a partial credit will be issued. 
• Same time frames apply in the event not all players can attend. There is no refund or credit for absentee players if notice is given within 24 hours. We suggest booking for fewer players as additional players can be added at the time of the game. 
• All Sales are Final. There are no refunds. Credit will be offered if notice is given more than 24 hours.
• All other refunds or credits issued are the discretion of management.

While are rooms and restrooms are wheelchair accessible, unfortunately our entrance is not. We are located on the second floor and the only means of access is a staircase. There is no elevator available.